Debtor Finance Business Corner

The MBWA method is a management concept that has gotten a lot of "buzz" and popularity in the last decade or so because it is part of a business model for cultural change within the enterprise that has proven successful in a lot of businesses. The original concept was created by David Packard during the early days of the Hewlett Packard organization, a Silicon Valley company that was well known for its loyal and highly creative employee base that seemed to achieve levels of productivity and employee satisfaction far beyond the norm.

"The HP Way" which the "management by walking around" method was a part of was based on the concept that employees, particularly the subject matter experts in their fields, are capable of being part of the problem solving process and that a team approach to creating new business ideas and innovate ways to solve problems was far superior to the "top down" approach of management coming up with all the answers and dictating them to a mindless but obedient staff.

Packard was a believer in the open space, no walls and easy access to management corporate culture that MBWA exemplifies. By enabling frequent and unscheduled interactions between employees and between management and staff, new ideas were given maximum opportunity to be birthed and encouragement to be developed which leads to a more responsive and flexible business culture and one that has a robust approach to growth and change.

In order to implement MBWA, the manager must embrace the concept of a flexible and relaxed relationship with staff. The details of the method that MBWA promotes is summed up nicely in the title, management by walking around. It suggests that instead of only meeting with employees at scheduled times in formal settings away from other employees or in a staff meeting where the agenda is published in advance, many opportunities for employees to talk to management are encouraged. When the supervisor or manager walks freely amongst the employees throughout their work day, the opportunity to ask questions and to interact about new ideas the employees are considering is frequent. From those unscheduled and frequent visits as the manager walks from cubicle to cubicle, great concepts can be birthed which can then be nurtured into new product ideas or novel solutions to problems.

However, if the relationship between management and employee is formal, based on fear or intimidation or not otherwise grounded in warmth and friendship, the MBWA system will go from a powerful method of collaborative problem solving to a tremendous nightmare for everybody. You don't want your employees dreading your "drop in" visits and seeing their productivity drop as you enter their work space because they are so concerned with impressing and serving management that they dislike your arrival in their world. It is amazing how quickly a network of employees can detect and set up an early warning system when the manager is walking around so everybody "gets ready" for what they perceive will be an unpleasant sudden visit by management.

To avoid this, the supervisor should in other ways foster a relaxed relationship with staff. The employee must feel free to discuss issues and questions openly with management without fear of being scoffed at, mocked, belittled or punished. Many a company has generated a "HP Way" concept that comes out of the human resources department that amounts to little more than color posters on the wall and a suggestion box but nothing changes in the corporate culture or how each manager interacts with the staff. Employees are quick to notice the hypocrisy of such a program and the result is management because an object of ridicule instead of inspiration.

By making your visits enjoyable, a welcome experience and one where the employee doesn't fear your arrival, you can expect outstanding results from the MBWA method. And you will know you have achieved true change in your corporate culture when not only do you walk around to visit employees but employees "drop in" on you by walking around if for no other reason than to share a joke or a donut. That is an ideal setting for team work and proactive problem solving.

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In many companies, most of the company seems to operate by a completely different set of rules and communicate in a different language than those the IT or computer services sector of the business. This division is somewhat artificial and partially maintained by the IT people themselves because of a certain culture technical people have about their specialized knowledge and application areas. But at heart, those strange people down in IT have the same goals as every other business person which is to succeed both personally and corporately in shared projects.

But those of us on the business side of the corporate landscape depend on the computer folks to let us know how things are going with that highly valuable asset that we have in our IT systems, hardware and software. Most medium to large businesses run very high capacity computers or multitudes of computers connected through a network and those systems must perform at top capacity each day to accomplish the goals of the business.

The upgrade and maintenance budgets for the computers that run your business no doubt represents a fairly sizable percentage of the corporate budget each year. But because those systems are what make you competitive in the marketplace, that investment is worth the money to assure that the mission critical jobs those powerful systems do get done on time each week and month.

When a computer begins to show signs of straining under the load of work, we are giving it, that can be a cause of significant concern for a business. If your business paradigm dictates that the load of traffic or system resources could be pushed to beyond what the computers can do with their existing computing power, that weakness in the IT infrastructure represents a significant risk to the company should the system become overloaded when there is a large body of work to be done by these machines.

What not every business person knows is that there may be a hidden goldmine of computing capacity already resident in your IT resources that simply is not being tapped to its fullest. You know that it isn't uncommon for your IT professionals to report that your systems are at 80-90% capacity and must be upgraded to handle the next big increase in business.

That hidden goldmine is a discipline that has actually been around for quite sometime but is infrequently tapped in the modern business world. That discipline is called "capacity planning". By implementing a capacity planning office and monitoring function, you can put the tools and the talent in place to precisely measure scientifically if your computer systems are at capacity of if there is just a need for system tuning or realignment of computing schedules to get more out of the systems you already own.

Recently a large oil company in the Midwest noted that many of its mission critical functions were being delayed in processing, seemingly because the computer systems were overloaded and in dire need of an expensive and time consuming upgrade. Capacity planning measurements were taken and the system was diagnosed to determine what the real problem was and it was found that job priorities of new functions were not tuned to the load of the system at critical time frames. The adjustments were made by talented systems administrators and the IT infrastructure continued to perform at top-notch capacity and the delays were eliminated with no additional hardware or upgrades needed.

By utilizing capacity planning software tools and enabling your IT team to take advantage of this highly scientific computer measurement and prediction method, the business can get the most out of its computer resources and use its corporate resources to further the business objectives of the company. And that benefits everyone.

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If you send out emails a lot, and if you write to a lot of friends and family, then you may be aware of the power of your email signature. A lot of businesspersons use their email signature in order to show their contact information, which can save them the effort of having to provide all of it in their email, and which can also save them the effort of having to sign every single email. Some business owners also use their email signature to post information about their offerings, or to advertise big discounts or sales that their customers might want to hear about or be updated on.

Even writers need an email signature in order to post their favorite quotes, or even their favorite passages from their own works.

An email signature acts as an identifier, and if used well, it can be a great way for you to post information about yourself and get a lot of people to visit your blog. However, you can also overestimate the power of this email signature, and if you do not make your email signature carefully and with your audience in mind, then no one will visit your blog. If you are interested in promoting your blog through a great email signature, then here are a few tips that you may want to take into account when knowing what not to do.

- Be considerate of people who have to work with slow Internet connections: avoid placing multimedia files in your email signature.

Some email software will allow you to place photos and videos in your email signature. If you are working with people who have fast Internet connections, these files can load properly and quickly. But if you are working with people who are still using dial-up Internet, then you may put their computers in a whole lot of trouble. Save them this trouble by keeping your email signature to a text-only format.

- Don't overload on the text, either. You may be tempted to put in paragraphs and paragraphs of text, with smilies and other emoticons that you think will make your signature look "cute."

The thing is, such a signature stops being cute when someone is forced to read through it. Think of how tired your eyes would be if you were made to read through a sea of words; now, transfer that to an email signature, and think of what your email reader would think if you had to post information on your blog using a thousand words!

- Don't just hyperlink: put your blog address down. Some blog owners will often put the words "click here" and hyperlink it to the blog. This may not show up when email readers select a "text only" option when reading their emails, and clicking on a hyperlink while the browser is not open can tax on a computer's resources. Keep your blog address readable.

- Avoid putting colors in your text: the simpler, the better. You don't have to overload on the text formatting in order to make your email signature nice to look at and appealing. Stay with the staid and simple black, and avoid having to change colors or have words that need to be colored in or formatted. Again, if you have email readers who have the "text only" option on, all your colors and formats will be gone.

- Stay with three lines of text, and avoid going for more than this. Think of the succinct compactness of a dog tag: dog's name on one line, owner's name on the next, and then contact information on the last line.

Having a blog is a great thing: you can promote your products and services and get a lot of attention for your business; you can promote your work, whether as a painter, photographer, or writer, and maybe even get a job related to the things that you love; or you can simply express yourself and even update your relatives and friends on the goings-on in your life, which can be great if you live in a faraway place and cannot update your relatives and friends more than once.

However, a blog can also be a good way for you to earn money, over and above mere expression and promotion.

Thanks to a lot of different online money-earning methods, you can earn commissions when visitors go to your blog. For instance, you can put up advertisements on your site through an affiliate network or through an advertising program. If one of your visitors clicks on your ads, then you get commissions. The ads are tailored to fit the contents of your website, and they are made so that your visitors will most likely be interested in them and thereby click on them. Therefore, you need to have good website content, as this is what the ad companies need in order to know what kind of ads to place on your site.

Moreover, the more visitors you have, the greater the chance that someone will click on your ads and that you will get commissions.

This means that you need to invite more and more people to your blog, and not just to get money, but to get attention. After all, if your blog is interesting enough, you may get a lot of people linking to you. One way that you can promote your blog is through posting on forums.

If you are interested in posting in forums and getting your voice heard, and if you want to get your blog noticed in the Internet universe, then you may be interested in the following tips. Take note, however, that these are only a few tips to guide you on your way to blog superstardom, and you need to learn on your own along the way and pick up your own lessons, too.

- Post in a forum that you are actually interested in. Believe it or not, the degree of your understanding of and interest in a topic in a forum will shine through your post. If people see that you are interested in the forum topic, then you may get more attention than people just reading your forum post.

- Post in a forum whose topic is related to your blogging topic. This can be critical when you are dealing with die-hard fans of a certain artist or film, because posting off-topic posts in a forum concentrated with users who have a single interest and aim can be distracting, not to mention grounds for kicking you out of the forum.

- Be dignified enough to spell right. Text shortcuts can make texts almost unreadable, and you can annoy a whole lot more people. If you make the effort to write in your blog, make an effort to write well on the forums, or you may find it harder to invite people to read your blog. Why should they read your blog when they can't even understand what you are posting on the forum?

- Extend help to other forum members when they need it. Remember, people do not care about what you have to say until they find out that you care about them first.